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Contact Information And Policies

We’re always looking for ways to help and improve. The best way to get in touch is to write info@sandboxology.com. We read every message and do our best to respond within 48 business hours. Generally, we work Mon.-Fri. (9:30 AM – 5 PM) Mountain Standard Time, USA.

When it comes to customer care, we’re obsessive. So, if you don’t hear back from us, that means we didn’t get your note, so please send it again.

While we’re grateful for your generosity, we’d prefer no stuff. Handwritten cards and notes are deeply appreciated (and yes, we read them all) but we’re not able to accept physical gifts or products.